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Privacy Policy

Your privacy is important to us. Learn how we protect your personal information.

Effective Date: November 2025

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including: name, email address, phone number, shipping and billing addresses, payment information (processed securely through third-party providers), account credentials, and communication preferences.

1.2 Automatic Information

We automatically collect certain information when you visit our website: IP address and location data, browser type and device information, pages visited and time spent on our site, referring website addresses, and cookies and similar tracking technologies.

1.3 Custom Design Information

For custom jewelry orders, we may collect: design preferences and specifications, reference images you provide, budget and timeline requirements, and style preferences.

2. How We Use Your Information

We use your information to: process and fulfill your orders, communicate with you about orders and inquiries, provide customer support, send marketing communications (with your consent), improve our website and services, detect and prevent fraud, and comply with legal obligations.

3. Information Sharing

3.1 Service Providers

We share your information with trusted third-party service providers who assist us in: payment processing, shipping and delivery, marketing and analytics, and customer support.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, including subpoenas, court orders, or government investigations.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

3.4 Your Consent

We will not sell or rent your personal information to third parties without your explicit consent.

4. Data Security

4.1 Security Measures

We implement industry-standard security measures to protect your personal information: SSL encryption for all data transmission, secure payment processing through PCI-compliant providers, regular security audits and updates, access controls and authentication systems, and encrypted data storage.

4.2 Payment Security

We do not store complete credit card information on our servers. All payment data is processed through PCI-compliant third-party payment processors with bank-grade encryption.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to: access your personal information, correct inaccurate data, request deletion of your data (subject to legal requirements), and export your data in a portable format.

5.2 Marketing Communications

You can opt out of marketing emails by: clicking the unsubscribe link in our emails, updating your account preferences, or contacting us directly at privacy@vantiagold.com.

5.3 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect certain website functionality and your user experience.

6. Data Retention

We retain your personal information for as long as necessary to: fulfill the purposes outlined in this policy, comply with legal obligations (including tax and financial records), resolve disputes and enforce agreements, and provide customer support.

7. Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

8. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including: right to know what personal information is collected, right to delete personal information, right to opt-out of sale of personal information (we do not sell your information), and right to non-discrimination for exercising privacy rights.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: Email: privacy@vantiagold.com | Phone: [Contact Number] | Mail: [Physical Address]

Last updated: 11/27/2025
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