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We're here to help! Get in touch with our team

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Support Hours

Monday - Friday:
9:00 AM - 8:00 PM EST

Saturday:
10:00 AM - 6:00 PM EST

Sunday:
Closed

Get In Touch

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Phone
1-800-VANTIA-1

Toll-free in US

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Live Chat

Available during business hours

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💡 Frequently Asked Questions

How long does shipping take?

Standard shipping takes 5-7 business days. Express shipping available for 2-3 day delivery.

What is your return policy?

We accept returns within 30 days of delivery for unworn items in original condition.

How do I track my order?

You'll receive a tracking email once your order ships. You can also check order status in your account.

Do you offer authentication certificates?

Yes! All jewelry comes with an authentication certificate verifying karat and authenticity.

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